CPSC 481: Foundations of HCI

James Tam

Assignment: Usability Studies

(due Tuesday March 1)


Additional materials

Handouts

  • Assignment Details
  • System and example tasks for the usability study
  • Discussion of guidelines for user observation (This is one of the required readings so you should already have a copy of it in the packet of required readings).
  • Grading Sheet
  • Description

    This assignment is a hands-on exercise on qualitative evaluation. Its purpose is to give you practical experience conducting a usability study. Methods used in this study include the conceptual model discovery, silent observation, think-aloud, constructive interaction, questionnaires and interviews. Because of the economy of these methods (they are easy to understand and quick to apply) you can easily use them to your future work.

    In terms of this assignment, your group is to take the perspective of consultants that are working for a company that has been commissioned to evaluate a system.  You can use your classmates or even your friends as test participants when applying the various methodologies although you should try to get as wide a variety of test participants as possible.  The system examined by the class changes every year. 

    This year's system: Windows Media Player

    Deliverables

    Your group will deliver a substantial technical report written to the (imaginary) vice-president of the company (your TA) that commissioned the study. It must include your observations, the findings, the major problems detected, and some design recommendations.  The appendix will briefly contrast the methods used, recommending which ones should be adapted in future study.