Guide to A2

Quickie introduction

·        You are consultants preparing a usability report to a VP

·        This person is busy (so make it concise)

·        She already knows the 3 observation methods (silent observer, think aloud, constructive interaction) so no need to explain what they are (in the Appendix you are supposed to explain what new insights you gained into the technique from assignment 2).

 

Test procedure

1) Before test

a) The person who administers the test (explains and introduces the test to the participant, answers questions – the one who runs the test and interacts with the participant).

b) The scribe – takes down notes, which are observations of the session.

c) (Optional: the security person) – prevents other people from interrupting the test session – useful if you are conducting this test in a public place.  If you only have a group of two then you get a friend to do the 3rd job.

 

2) Test procedure

a) Silent observer case

b) Think aloud scenario

c) Constructive interaction

 

3) After the test

 

Final points

·        Don’t forget ethics lecture material!